When you are using an IPVanish connection, you may experience intermittent or failed connections. This may be due to a variety of reasons, but the most common cause is likely the IPVanish server experiencing congestion or a technical issue. If you are having trouble connecting to IPVanish, here are some tips to help troubleshoot the issue:
1. Check your network connection: Make sure that your network is connected to the internet and that your device is connected to the same network as the IPVanish server.
2. Verify your IP address: If you are using a device that connects to the internet through a router, make sure that the IP address of the device is configured correctly.
If you are using a device that connects directly to the internet, verify that the IP address of the device is correct.
3. Check your network traffic: If you are using a device that connects to the internet through a router, make sure that the traffic on your network is not interfering with the traffic on the IPVanish server.
If you are using a device that connects directly to the internet, make sure that the traffic on your network is not interfering with the traffic on the IPVanish server.
4. Try a different IPVanish server: If you are having trouble connecting to IPVanish, try connecting to an alternate IPVanish server.
If you are still having trouble connecting, contact customer support.
5. Clear your cache and cookies: If you are using a device that connects to the internet through a router, make sure that the cache and cookies on your device are cleared.
If you are using a device that connects directly to the internet, clear your cache and cookies.
6. Reset your device: If you are using a device that connects to the internet through a router, make sure that the router is reset.
If you are using a device that connects directly to the internet, reset your device.
7. Disable anti-virus and firewall software: If you are using a device that connects to the internet through a router, make sure that the anti-virus and firewall software on your device are disabled.
If you are using a device that connects directly to the internet, disable anti-virus and firewall software.
8. Try a different connection method: If you are using a device that connects to the internet through a router, try connecting to IPVanish using a different connection method, such as using a Wi-Fi connection.
If you are using a device that connects directly to the internet, try connecting to IPVanish using a different connection method, such as using a Wi-Fi connection.
9. Contact customer support: If you are still having trouble connecting to IPVanish, contact customer support.
