Kendrick

Private Internet Access (PIA) is a provider of VPN services, and they offer routers as a way to allow their customers to access the VPN service. PIA routers use the PPTP protocol, which is considered to be more secure than the more commonly used L2TP/IPsec. However, some users have had trouble connecting to PIA routers using private VPNs, as they have had difficulty finding VPN servers that support PPTP. Some have even reported that they have been unable to connect to certain PIA routers at all.

PIA does offer a number of different routers, so it is possible that some users may be able to connect to a particular router without any difficulty. However, if users are having difficulty connecting to a particular router, it may be best to search for a different provider or router.